How to Deposit funds?

How do I deposit funds to my trading account?

To deposit funds to trading account, you need to register and login to the trading platform. In the trading platform in Personal Area, go to the Deposit Funds section. Select a trading account, specify the amount and currency and click Proceed. Check the typed data and click Continue Funding. You should see the merchant's page to process a transaction or obtain further instructions.

How quickly does the transfer of funds to a trading account take place?

The crediting time depends on the payment system.
For E-wallets, it takes about 5-30 minutes, for Cryptocurrencies - from 10 minutes to 1 hour or 1 day (depending on the number of fees for miners), for Bank transfer from 1 to 5 banking days, for debit/credit Cards - about 1 hour (on business days). The time of a Bank transfer depends on the sender's bank, as soon as the funds arrive in the account, they are immediately displayed on his account in his account and the trading platform.

Where can I get details for a bank transfer?

Now you can deposit funds via Bank Transfer through online exchangers. You need to register with the exchange and ask them for bank details to exchange your bank transfer for cryptocurrency.

Why was the deposit declined from the credit / debit card?

There are several reasons that can cause a payment to be declined by the card. It can be:
- personal data of the client is not verified;
- the photo of the debit card on both sides is not loaded;
- exceeding the daily limit by the number of deals;
- there is not enough money on the card;
- wrong card number, validity or CVV code entered;
- the name of the cardholder is not correctly entered;
- the card is no longer valid, its expiration date has expired;
- the card is not activated for online deals;
- the limit on the number of deals during the day has not been removed;
- other limitations of the issuer bank.

How do I transfer money between my accounts?

You can independently transfer funds between your trading accounts without commission. To do this, click the Transfer funds button in the Personal area, select the accounts, the amount to transfer and click the Make Transfer button. If the trading account currencies differ, the amount will be converted at the market price to the base currency of the trading account to which the funds are being transferred.

What is the recommended deposit?

For comfortable and profitable trading, we recommend investing:
- to START account over $500
- to the PRO account over $5,000
- to the account of VIP over $20,000.

How do I deposit by Cryptocurrency?

You can deposit in cryptocurrencies that match the underlying cryptocurrencies of the trading accounts. Trading accounts are now available for automatically accepting funds in the following cryptocurrencies: Bitcoin BTC, Ethereum ETH, Bitcoin Cash BCH, Litecoin LTC, Dashcoin DASH, Tether USD - ERC20 USDT, as well as for manual depositing of funds: Monero XMR and Ripple XRP.

In the Deposit section of the trading platform, select the cryptocurrency to deposit.

1. Select the number of the trading account with the corresponding currency and click the Proceed button.

2. A unique public address in the corresponding cryptocurrency will be linked to your trading account.

3. Transfer cryptocurrency to this unique address.

4. After confirming 3, 6 or 10 blocks in the blockchain network (it depends on the selected cryptocurrency), click the Check Transaction button.

5. After that, the balance of your trading account will be updated and you will receive a notification by e-mail.

6. If you have any questions, you can contact the chat (during business hours) and please write a letter to the financial department by e-mail: [email protected] and indicate the address of your bitcoin wallet, the amount of the transfer and the number of your trading account in the company.

How do I deposit BITCOIN funds?

You can deposit Bitcoin to trading accounts in the base cryptocurrency BTC with automatic funds acceptance.

In the Deposit section, select the Bitcoin cryptocurrency to deposit.

1. Select a trading account number with BTC currency and click the Proceed button.

2. A unique public address in Bitcoin will be linked to your trading account..

3. Transfer cryptocurrency to this unique address.

4. After 3 confirmation of the block in the blockchain network, click the Check Transaction button.

5. After that, the balance of your trading account will be updated and you will receive a notification by e-mail.

6. If you have any questions, you can contact the chat (during business hours) and please write a letter to the financial department by e-mail: [email protected] and indicate the address of your bitcoin wallet, the amount of the transfer and the number of your trading account in the company.

Does the company charge fees for deposit funds?

The company does not charge any fees for deposit funds. The company covers the payment system fees if you deposit over 100 USD for the transfer.

Information about me is confidential?

Protecting the interests of our customers is a priority for AZA. Any information you provide on the site, customer data, history and account status remains strictly confidential! We are not tax agents of any countries and we do not disclose information related to our clients to third parties, even at the request of state authorities. This makes any investment safe and secure.