Freindly Asked Questions

Registration in AZA is very simple. To open an account, you can click the Registration link. Also, you can go to the registration on the page Types of trading accounts or from the main page of the site. Fill in the contact information. Confirm your email by clicking on the link in the email from the company. Any information you specify will remain confidential.

After registration, a new account is automatically created for a new client in the Client Portal, where he can upload documents, create cases, manage his finances, create requests, subscribe to VPS server services and manage subscriptions.

In the Trading terminal in the Personal Area, in the Personal Information tab, you can edit your data.
You can edit your personal information, contact information, change your password.

To recover the password for the personal cabinet, you need to click on the Forgot Password line, which is below the authorization field.
In the window that opens, you must specify the e-mail address that you specified during registration and click on Restore password. After that, your e-mail will receive a letter with a password to the Clients Portal.

To change the password, in the Clients Portal it is necessary to go to the section "User" and then "Change password". Then go to the "Password for the cabinet" tab, enter the old password and repeat the new password twice.
Requirements to password:
Must be at least 6 characters long.
Must contain at least 4 letter(s).
Must contain at least 2 digit(s). Must contain letters of both upper and lower case.
Then click the "Change Password" button.

To change the password for the Trading Terminal, go to the "Personal Information" section and then "Change Login Password". The password must be 6 characters long, contain letters of different case and numbers.
Then click the Change Password button.

In the Client Portal, make a request to connect a VPS. If you do not have a VIP account, you will be charged $25 from the account you specified.
After that, you will receive a letter with a detailed step-by-step instructions for connecting and logging in to the system.

If you forget the password from your VPS, you can make a request in the Client Portal for password recovery. After the request, the password will be sent to the e-mail.

The password for the call is necessary to identify the trader and trade using voice communication tools. The client can closing of orders for trading instruments.
To change the password, in the personal account it is necessary to go to the Trading Terminal. .
The password must consist of digits up to 6 characters. Then click the "Change Password" button.

AZA provides its customers with ECN symbols for trading, created to exclude superfluous intermediaries when making deals on the interbank market, and thereby to provide the most favourable terms to traders for each deal. Namely, the high execution speed of orders spreads from 0 pips and the best quotes of the first level.

All deals are opened at the market price from the liquidity provider and are withdrawn to the interbank market.

The distinctive advantage of accounts is that there is no conflict of interest between the broker and the client! When trading on the market, the company receives profit from spreads and trade commissions paid by the trader and is directly interested in the long-term growth of trade turnover on the account of each client.

To date, the company's clients can open in the following currencies:
- USD, EUR, GBR, JPY, AUD, CAD, CHF, NZD, UAH, RUB, CNY, ILS, IDR, MYR, THB, VND
- and crypto currencies as a base currency BTC, BCH, ETH, DASH, LTC, XMR.

When opening a trading account, the maximum leverage is set to 1:500. You can change the leverage for each trading account in the Trading Terminal.

Our customers can open START, PRO and VIP account with market execution and floating market spread from 0.00001 pips. For more information, visit the Account Details page.

Clients with a VIP account can enjoy the additional benefits of the company to increase their profit.

They have available deposit bonuses, free access to the VPS server, the priority of deal execution, is the first to get advanced analytics and trade recommendations, market reviews and exclusive news reports.

Out of turn, they can apply for financial advice to their manager. A VIP account can be opened with a deposit of 10,000 USD.

You can open a live trading account by clicking OPEN AN ACCOUNT at the bottom of the page and also on the Trading Account Types page.

If you are not registered yet, you can go to the registration page and select the type of live trading account to open.

Open a corporate account in a few simple steps. A company representative must go through the registration process at the Trading Terminal, indicating the name of the organization and contact details of the company and one of the directors. After confirming the e-mail, you need to go to the Client Portal and upload the statutory documents of the company and documents confirming the identity of the director.

Next, the manager will contact you to check the uploaded documents and help you go through the registration procedure.

AZA offer trading tools:
Forex - 45
Forex ECN - 9
Forex Big - 8
Forex Fix - 13
Forex Exchange - 7
Metals - 5
Energies - 3
Indices - 7
CFD Stocks - 28
Crypto - 6
Options - 107
More details about this you can find out on the Account Details page.

For acquaintance with terminal options, the company offers customers free Demo accounts.
Functionality and market quotes are identical to the real trading account. When trading will be used "virtual" money. You can not withdraw virtual funds received from the Demo account.

The company offers you free of charge to open a demo account with trading conditions of real trading accounts.

Beginners traders who are just learning to trade in Forex, as well as experienced traders testing new trading strategies, can evaluate in detail all the benefits of opening a real trading account without risk and any payments.

If there is no activity on the Demo account for more than 30 days, it will be automatically closed. You can always open a new Demo Account.

You can click on the link and open the Demo account. You can open a demo account on the pages of our site, as well as from the trading terminal. After opening a demo account, you will receive a letter with the account number and password to it.

You can change the balance on the demo account in the Trading Terminal with any amount.

We offer market spreads corresponding to the conditions and liquidity of the interbank market. Low spreads from 0.00001 pips on the accounts of PRO and VIP. On the Start account, spreads start from 0.0001 pips. You can read more about trading accounts on the Accounts Details page

You can trade Forex and precious metals without any commissions. The commission is charged only for SWAP-free accounts when trading Forex ECN, CFD and energy trading instruments.

The company offers swap-free accounts. To disable SWAP charging, you need to go to the account settings in the Trading terminal. In this case, when trading, a commission for opening orders will be charged.

In case of insufficient margin, which falls below the retention level, the trader automatically receives a message - Margin call. In this case, the client is advised to close the losing positions or deposit funds to maintain the margin requirements. The trader can set the percentage of Margin calls for each account in the Trading terminal.
If the trader does not take any action to maintain the margin requirements and they fall below the critical level of 5%, then the client's trades are partially or completely automatically closed at market prices.

The level can be calculated using the formula:
Deposit in% = Equity / margin requirements of open positions * 100
Each client in the trading terminal can track the level of his deposit in real-time.

Thus, there is negative balance protection so that the client cannot lose more than his total investment.

The swap is calculated, depending on the difference in the interest rates of different currencies in a currency pair, and is charged for transferring the position in a day. A positive swap is charged to the client's account, a negative swap is written off from his account. The Swap is calculated at 02.00 UTC 5 days a week. Deals are performed with the calculated amount, which is displayed in the trading terminal.

Subscription to VPS costs 25 USD a month, the fee for it is written off on the first day of each month from your trading account. For VIP customers this service is provided free of charge.

AZA uses the liquidity of the interbank market, which includes quotations of the 7 largest international banks.

Commissions are not charged for transferring funds between accounts within the company.

Currently, more than half a million professional traders use the MT 7 platform in their daily trading practices, using a wide range of functions that facilitate their investment decisions. The platform implements trading via an installed terminal or through a browser, mobile trading, a set of technical analysis tools, one-click trading, partial closing of a position.

It is a platform that can handle a huge number of orders, has an impressive number of indicators and tools for charting.

MT 7 can be used by both novice and experienced traders with universal investment skills and practice.

MT 7 can be considered as a modern advanced trading software available from all devices, practically, in all points of the globe.

To install the AZAtrader MT7 trading platform, you must download it from our website from the Mobius Trader 7 page. You can install the platform on Windows, Mac and Linux operating systems.
Run the downloaded file and select a language in the window, click OK, select a location to install the terminal and click Next. The platform will be installed in automatic mode, after which you will see the MT7 shortcut on the desktop and the name of the program in the start menu.

Its very simple to do. You need to enter your username and password in the terminal launch window. If you check the Save box, then the next time you log in, you will automatically connect to the terminal. Data for entering the trading terminal you can see in the personal account on the site, or in the letter that was sent to you when opening the account.

You can use the trading terminal in an Internet browser, without installing the software on your computer. To enter, you need to go to "WEB version for Browsers" and enter your login name and password in the window.

You can use any modern browser to enter the trading platform.

You can use the trading platform through an Android browser.

You can use the trading platform through an iOS browser.

The web version does not differ from the desktop version of the trading platform.

There are many ways in MT7 to open market and pending orders. You can create an order:
- Click on the Buy or Sell button at the top of the chart; - right-click and select Pending Order;
- open an order from the list of trading instruments on the left side of the terminal;

You can close an open order or cancel a pending order in several ways:
- at the bottom of the terminal, on the "Trade" tab, you can close a position by clicking the cross to the right of the line in this position;
- on the chart, right-click the line with the order and select Close Buy or Close Sell;
- in the lower part of the terminal, on the "Trade" tab, you can cancel the order if you right-click and select Close Buy or Close Sell;

To do this, open the Order History tab and define for what period you want to download the history. Then click the icon to get the report as a CSV document.

All orders in the trading account will be displayed both in the web version and in the desktop version.

Most likely, your order was cancelled due to a lack of free funds on the account to open order or due to the lack of trading on the market for this trading instrument on weekends and holidays.

The orders you open will remain open until a predetermined profit level is reached, a stop loss or a position is closed with a stop out.

The trading platform program is safe, so allow the antivirus to install it.

Because we are interested in the profitability of our clients.
In the Metatrader 4 terminal you cannot see the real volumes that are hidden behind the lots.
Metatrader 4 is not an exchange terminal, it is impossible to use the order book in it.
It is technically impossible to use ECN trading in Metatrader 4.
There are also several other problems with using their programming language.

The company operates within the framework of the International Financial Transactions Security Standards and must confirm the identity of its client. To ensure the safe transfer of funds and further financial transactions, as well as to limit unauthorized access to customer accounts and money laundering, the customer must be verified.

Only for customers who use cryptocurrencies for deposits and withdrawals, verification is not required.

Depending on the type of payment system with which the client makes a deposit, I may need the following documents:

1. Identity document.
It is necessary to provide a colour copy of a valid, identity document issued by the government body and containing a sample of your photo. The document number and all the details must be visible. It can be:

- ID;
- A valid passport or national identity card;
- The main page of the passport;
- Driver's license.

2. A document confirming the address of the place of residence
It is necessary to provide a document showing your official residence. It can be:

- a copy of the pages from the internal passport (pages with the stamp on the residence permit, the date of issue and the page with the photograph);
- the last utility bills for the last six months (note that mobile phone bills are not accepted);
- current payments of tax collections;
- Bank statement or credit card statement.

If you do not have a scanner, you can use a digital camera or mobile phone.

Please note that depending on your country of residence and method of payment, additional documents may be required.

You can deposit without verification if you use e-wallets and cryptocurrency.

The company needs to ensure the safety of your funds. If your account is not yet verified, then you must upload two different documents to prove your place of residence and your identity. This is necessary for depositing funds using bank transfer and cards, as well as for withdrawing funds using electronic payment systems.

When you make a deposit using a debit or credit card, you must additionally upload photos of the card on both sides before making any payments.

To upload documents, you need to log into the Client Portal using the data that will come to your registered email address. After that visit the Documents tab and in the right corner click on the Create Document button. Select the required document on your computer. After successful loading of the document, it will be displayed in the table.
After the documents are uploaded, they will be checked by the finance department. The table will display the change in the status of the document after a successful check.

Only coloured photo of documents will be accepted for verification.

Documents will be checked on weekdays from 7 am to 4 pm UTC.

We can delete the documents you have uploaded after all your open orders are closed and all customer accounts with AZA have zero balance.

All uploaded personal data of clients are confidential and kept safe, they are not transferred to third parties, are not transferred to state and tax authorities for any requests.

AZA takes precautions and ensures that the personal data you provide is securely stored. Your data is encrypted using a unique SSL technology (Secure Socket Layer). All passwords, passphrases are encrypted, and even the company's employees do not have access to them. Your data is encrypted and stored on secure cloud servers without external access.

The document verification level allows you to use specific payment systems. For some payment systems, you must first go through a full verification of the transfer of funds.

Yes, for deposits and withdrawals, the level of verification is different for each payment system.

There is no need to upload documents of all types. You just need to upload only those documents that are necessary for your chosen payment system..

With one document, you can confirm either the registration address or identity.

If the client deposits and withdraws funds using cryptocurrency or uses an anonymous account, then there is no need to upload documents.

Yes, you can use another valid document with your photo.

This does not need to be done again. It is enough to confirm your identity and registration address once. In the future, you can open trading accounts without uploading documents.

If you plan to use a new debit card to deposit funds, you need to upload photos of this card from both sides. The steps are described in this guide. You do not need to re-upload documents proving your identity and registration address.

The documents to be uploaded must match the name and details of the person with whom the account is registered with the company. It is forbidden to upload documents of third parties.

In this case, you must upload a photo of this document again after renewal, or upload another document that has not been previously used for verification in our company.

Your e-mail is the login for the Trading Terminal.
If you want to change your email address after the confirmation, then you should:
Send [email protected] email from last email address.
Next, we will send you a code that you will need to send to support.
If you do not have access to your old email, then we will send you an SMS or the manager will call you by phone.
You will need to send recent photos of documents to support for verification.
After re-verification, you will be able to change your email address.

If you want to change your personal details after verification, you should upload new documents in the Customer Portal and submit a Change Request or send an email to [email protected].

CVV code stands for Credit Check Value. This is the security code for most debit cards, located on the back of the card next to the signature on the magnetic stripe. These are usually the last three digits. CVV was created to make online purchases secure and to minimize fraud. The company doesn't need your CVV code, so be sure to close it when uploading photos to your account.

Clients can make a deposit to their trading account in the following currencies: USD, EUR, GBR, JPY, AUD, CAD, CHF, NZD, UAH, RUB, CNY, ILS, IDR, MYR, THB, VND
and in cryptocurrencies:
Bitcoin BTC;
Ethereum ETH;
Bitcoin Cash BCH;
Litecoin LTC;
Dashcoin DASH;
Tether USD;
Monero XMR;
Ripple XRP.

You can deposit to your trading account using the services of a web exchange where you can buy cryptocurrency using credit and debit cards.

To do this, you need to take a few simple steps:

1. Open an AZA trading account in the MT 7 terminal with any of these basic cryptocurrencies: BTC, BCH, ETH, DASH, LTC or XMR. Immediately after opening a trading account, a unique crypto address will be linked to it.

2. Visit the My Accounts tab in the trading terminal, select a trading account with the base cryptocurrency, click on the Deposit icon and you will see a unique crypto address associated with your trading account.

3. Register in the online exchange. For the exchange of small amounts, verification in the exchange may not be required. Typically, you will need to upload your selfie with your passport or date ID, as well as your e-card account statement.

4. During the exchange on the web exchange website, specify in the crypto address field a unique crypto address that is attached to your trading account. Use a credit card to buy a cryptocurrency that matches the base cryptocurrency of your trading account.

5. Check your crypto transaction on the blockchain network. After 3 confirmation of the block, click on the Check transaction button in the Deposit section of the cryptocurrency you are depositing with. After that, the balance of your trading account will be updated.

6. The cryptocurrency will be credited to your trading account and you can immediately open orders or transfer funds between your trading accounts. If the currency of the transfer account differs from the transferred cryptocurrency, then you can exchange it at the market rate of the terminal without additional fees.

The company has no restrictions on the number of funds deposited and the number of transfers.

AZA company covers the commission of payment systems with a deposit of 100 USD or more.

If you use cryptocurrency to deposit and withdraw funds, you do not need to verify your account with AZA and, if you wish, you can remain anonymous.

You can deposit Bitcoin to trading accounts in the base cryptocurrency BTC with automatic funds acceptance.

In the Deposit section, select the Bitcoin cryptocurrency to deposit.

1. Select a trading account number with BTC currency and click the Proceed button.

2. A unique public address in Bitcoin will be linked to your trading account..

3. Transfer cryptocurrency to this unique address.

4. After 3 confirmation of the block in the blockchain network, click the Check Transaction button.

5. After that, the balance of your trading account will be updated and you will receive a notification by e-mail.

6. If you have any questions, you can contact the chat (during business hours) and please write a letter to the financial department by e-mail: [email protected] and indicate the address of your bitcoin wallet, the amount of the transfer and the number of your trading account in the company.

The crediting time depends on the payment system.
For E-wallets, it takes about 5-30 minutes, for Cryptocurrencies - from 10 minutes to 1 hour or 1 day (depending on the number of fees for miners), for Bank transfer from 1 to 5 banking days, for debit/credit Cards - about 1 hour (on business days). The time of a Bank transfer depends on the sender's bank, as soon as the funds arrive in the account, they are immediately displayed on his account in his account and the trading terminal.

You can deposit in cryptocurrencies that match the underlying cryptocurrencies of the trading accounts. Trading accounts are now available for automatically accepting funds in the following cryptocurrencies: Bitcoin BTC, Ethereum ETH, Bitcoin Cash BCH, Litecoin LTC, Dashcoin DASH, Tether USD - ERC20 USDT, as well as for manual depositing of funds: Monero XMR and Ripple XRP.

In the Deposit section of the trading platform, select the cryptocurrency to deposit.

1. Select the number of the trading account with the corresponding currency and click the Proceed button.

2. A unique public address in the corresponding cryptocurrency will be linked to your trading account.

3. Transfer cryptocurrency to this unique address.

4. After confirming 3, 6 or 10 blocks in the blockchain network (it depends on the selected cryptocurrency), click the Check Transaction button.

5. After that, the balance of your trading account will be updated and you will receive a notification by e-mail.

6. If you have any questions, you can contact the chat (during business hours) and please write a letter to the financial department by e-mail: [email protected] and indicate the address of your bitcoin wallet, the amount of the transfer and the number of your trading account in the company.

If you deposit more than 100 USD in one transaction, the company covers the fees of the payment system./

The company does not charge any fees for deposit funds.

For comfortable and profitable trading, we recommend investing in:
- the START account from $500
- the PRO account from $5,000
- the VIP account from $20,000.

The time for transferring funds depends on the payment system. For cryptocurrency - from a few minutes to 1 day, for electronic wallets - about 20-30 minutes, for bank transfer - from 1 to 5 banking days, for cards - about 1 hour. The time of a bank transfer depends on the sender's bank, as soon as the funds are credited to the account, they are immediately displayed on his client's account in the trading terminal.

You can independently transfer funds between your trading accounts without commission. To do this, click the Transfer funds button in the Personal area, select the accounts, the amount to transfer and click the Make Transfer button. If the trading account currencies differ, the amount will be converted at the market price to the base currency of the trading account to which the funds are being transferred.

Now you can deposit funds via Bank Transfer through online exchangers. You need to register with the exchange and ask them for bank details to exchange your bank transfer for cryptocurrency.

You cannot use other people's accounts to deposit funds into your trading account.
To make a deposit, use only those accounts that are registered in your name.
You can use other people's wallets in cases where you deposit funds via cryptocurrency.

Payment can be declined by a card for several reasons. It could be:
- the client's data is not verified;
- photo of a debit card on both sides is not uploaded;
- exceeding the daily limit on the number of transactions;
- there is not enough money on the card;
- the wrong card number, expiration date or CVV code has been entered;
- the name of the cardholder was entered incorrectly;
- the card is no longer valid, its validity period has expired;
- the card is not activated for online transactions;
- the limit on the number of transactions during the day has not been removed;
- other restrictions of the issuing bank.

The minimum transaction for withdrawing funds is equivalent to $ 10, without any restrictions on the number of transactions.

You can withdraw funds, profit and bonuses from your trading account.

You can withdraw your funds, profits and bonuses (if possible under the terms of the bonus) from your trading account without any restrictions at any time.

To withdraw funds from an account in the Trading Platform, go to the Withdrawals section, select the account number, payment system, amount and currency of the transaction. After successfully processing the withdrawal request, you will receive a notification and your funds.

The AZAforex does not take any charge any fees when withdrawing funds. The customer pays only the commission of the payment system that he uses or miners fees.

Withdrawing funds from a trading account to a Bitcoin address is simple, in a few steps:

1. In the platform, in the withdrawal section, select:
- the number of the trading account from which funds are debited,
- withdrawal amount in the currency of the trading account,
- Bitcoin withdrawal method,
- write your Bitcoin address.

2. Click the Withdraw funds button.

3. The accounting department will transfer funds to the Bitcoin address provided by you, after which you will receive an email notification.

Pay special attention and check that the Bitcoin address you entered is correct. The company is not responsible if funds are transferred to a Bitcoin address that you entered with errors.

Withdrawing funds from a trading account to a cryptocurrency address is simple, in a few steps:

1. 1. In the platform, in the withdrawal section, select:
- the number of the trading account from which funds are debited,
- withdrawal amount in the currency of the trading account,
- the withdrawal method that corresponds to the cryptocurrency of the trading account,
- write your crypto address in the cryptocurrency of the chosen method.

2. Click the Withdraw funds button.

3. The accounting department will transfer funds to the crypto address you specified, after which you will receive an email notification.

Pay special attention and check the correctness of the crypto address you specified. The company is not responsible if funds are transferred to a crypto address that you entered with errors.

Withdrawing funds from a trading account through an exchange is simple, in a few steps:

1. Select the desired exchange and register there. Go through verification there, if it is necessary for the desired payment system in which you will receive your funds.

2. In the exchange, select which cryptocurrency you give and want to withdraw from your trading account and the payment system in which you want to receive funds. You can receive funds to your debit/credit card, to your bank account, to E-wallets, which may belong to you or others.

3. During the exchange process, the exchange will provide you with a crypto address to which you need to transfer funds for exchange.

4. In the platform, in the withdrawal section, select:
- the number of the trading account from which funds are debited,
- withdrawal amount in the currency of the trading account,
- the withdrawal method that corresponds to the cryptocurrency of the trading account,
- write the crypto address in the cryptocurrency of the selected method that the exchange gave you.

5. Click the Withdraw funds button.

6. The accounting department will transfer funds to the crypto address you specified, after which you will receive an email notification.

Pay special attention and check the correctness of the crypto address you specified. The company is not responsible if funds are transferred to a crypto address that you entered with errors.

Also, note that the exchange period for one transaction in the exchange may be limited to 30 minutes or another time interval. Therefore, create exchange transactions during the working hours of the AZA accounting department for a quick transfer.

The company does not take any charge any fees when withdrawing funds. The customer pays only the commission of the payment system that he uses.

All withdrawal requests will be processed within 1 hour from 7:00 AM to 3:00 PM UTC on business days.
The time for crediting funds to your account can be from 10 minutes to 1 hour for E-wallets, from 10 minutes to 3 days for cryptocurrencies, and from 2 to 15 business days for bank transfers and cards.
The block confirmation time depends on the size of the fees for miners and, accordingly, the time you receive funds, which can be from 10 minutes to 3 days. For the withdrawal of cryptocurrencies, we indicate the minimum allowable fees for miners. If the client wishes, the size of the fees for miners can be increased, thereby reducing the transaction time.
All withdrawal requests will be processed in the currency in which the deposit was made.
If the deposit currency differs from the withdrawal currency, then the amount will be converted into the transfer currency at the current market rate.

You can use only those accounts that are registered in your name to withdraw money when withdrawing to a bank account or E-wallets. You can use other people's wallets in cases where funds are withdrawn with cryptocurrency.

You can independently make transfers between your accounts in the Trading Terminal on business days.
Transfers between accounts of different clients are processed on business days from 7 am to 4 pm UTC.

You can make a transfer between your accounts or to the accounts of your partners.

In cases where the accounts between which the transfer is made have different base currencies, the amount is converted at the current exchange rate at the time of the transfer.

Please note that all withdrawal requests will be processed by the accounting department from 6:00 am to 3:00 pm (UTC) Monday through Friday on business days.

You can withdraw the initial funds only by the payment system that you made the deposit.
You can withdraw the profit by the same or another payment system, excluding Debit cards.
To select another payment system, you need to contact the Accounts Department by e-mail: [email protected]

You can withdraw to the card no more than the number of funds deposited from it. Profits can be withdrawn by bank transfer, e-wallets or cryptocurrency.

You can withdraw your CD bonus 12 months after it was credited.

You can withdraw part or all of the CD bonus after 12 months as it was credited and if you have met all the necessary conditions.

If you withdraw funds from your account, the CD bonus will be cancelled.

You can only get the CD bonus to one of your accounts.

Will be counted closed deals lasting more than 5 minutes. The profit or loss on this deal should be equal to or greater than the spread on this trading instrument.

You can see the volume of counted deals in the Client Portal in the Orders section.

No, you can not. The accrued bonus will remain in your account, but you will not be able to withdraw it.

Yes, you can withdraw funds without any restrictions, but the CD bonus will be cancelled too.

Yes, in this case, you can open a new live trading account, make a deposit over 2,000 USD and request a CD bonus.

To receive a CD bonus of 2,000 USD you need to additional deposit according to the conditions. Make a request and you get a CD bonus.

For example.

You deposited 2,000 USD, made a request and received a 200 USD CD bonus.
After a while, you made another 18,000 USD deposit and requested a CD bonus. In this case, you will receive an additional 1,800 USD CD bonus.
In total, you will receive a CD bonus of 200 + 1,800 = 2,000 USD.

At the time of requesting a bonus, your account must have the required amount of deposits, taking into account the deduction of any losses related to trade, market volatility or book value.

If you have already received the bonus, fulfilled all the conditions and withdrawn it, or if a result of trading, the balance on your account has become less than 5% of the initial funds, then you can make the necessary deposit and request a CD bonus again.

If the market goes against you, your funds spent first, and then the bonus.

If you make a transfer to an account with a bonus, then the bonus will not be cancelled. But for the withdrawal of the bonus, the transfer amount will be taken into account and will remain on the account completely at the time of the request for withdrawal of the bonus.

The transfer amounts to the account are not taken into account in calculations to receive the bonus. Only the amount of the deposit in this account is taken into account to receive the bonus.

If you make a transfer from an account with a CD bonus, then the CD bonus will be cancelled.

If you transfer to an account with a CD bonus, the CD bonus amount will be canceled.

If you make a withdrawal of funds from your account within 12 months after the bonus was credited, it will be cancelled.

No, you cannot withdraw the bonus funds. The bonus is available only for trade.

In the calculation of traded lots, only those closed deals will be counted, in which more than 5 minutes have elapsed from the time of opening to the closing time and in which the profit or loss was equal to or greater than the spread on this trading tool.

When withdrawing funds it is considered that you are the first to withdraw your deposit funds. Therefore, the bonus will be cancelled in full or in part, depending on the amount you withdraw.

Yes, you can get a bonus on several accounts, but these accounts should not participate in other bonus programs and the total amount of all accrued bonuses cannot be more than 30,000 USD.

Yes, you can withdraw your funds without restrictions. Only the amount of the accrued bonus will be deducted from the account first.

Yes, you can request a bonus with a new deposit of 500 USD.

If the market goes against you, your funds spent first, and then the bonus.

If you make a transfer from an account with a Loyalty bonus, the Bonus amount will be cancelled in proportion to the funds withdrawn. Only the remaining amount after the transfer will take part in the calculation of the next part of the Bonus.